Your right to data protection is our obligation. The protection of your privacy when processing your data is a matter of importance to Exolon Group that is taken into consideration in all of our business processes. Therefore, we would like to take this opportunity to explain the basic principles we apply in handling your personal data. This and possibly additional information is always provided whenever such data is collected.
If not otherwise indicated in the following sections, Art. 6 (1, b) of the General Data Protection Regulation (GDPR) forms the legal basis for the handling of your data in order to provide you the services you request.
You can use the Exolon Group website without providing any personal data to us. However, some offers and services found on our websites do require the provision of personal information for their use.
When you visit our websites, Exolon Group collects data and information through an automated system. However, in general, this information is not used to identify the users of our websites. Technical access data stored in the log files of the server includes, for instance, the following data:
The data is processed to deliver the content of our website, to ensure the functionality of our IT systems and the optimization of our website, as well as to safeguard our legitimate interests in order to arrange for clarification in the event of unauthorized or attempted access to our website (Art. 6 (1, f GDPR).
We would like to note that, if you deactivate cookies, you may not be able to use all of the functions of our website to their fullest extent.
All Cookies are regularly deleted at the end of a session and are therefore not listed here.
Google Analytics is used on our website. The integration and functioning of this service is explained below.
Information stored by Google Analytics cookies includes e.g. the time when the website was visited, the frequency of the respective website visits and the access path to the site. To determine this, Google first captures the IP address of the user. However, on our website, IP anonymization is activated. As a result, within member states of the European Union or other contracting states to the Agreement on the European Economic Area, your IP address will be truncated by Google prior to transmission to the United States; e.g. by deleting the last octet of IPv4 On our behalf, Google will use the above-mentioned information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Google is also certified in the EU-US Privacy Shield, so that an appropriate level of data protection is established for your data in the USA.
You can prevent Google Analytics from using cookies by selecting the appropriate settings in your browser (“Private Mode”, found under Settings on most browsers). It should be noted once again, however, that you may not be able to make full use of all functions of this website in this case.
In addition, you may prevent the collecting of the data generated by the cookie in relation to the use of the website (including your IP address) as well as the processing of this data by Google with a download and installation of the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Additional information on data protection in relation to Google Analytics can be found directly on Google.
Other personal information is only collected if you provide it to us, for instance by filling out a form, sending e-mails, while placing an order for services or products, or while making an inquiry or requesting materials.
If you take advantage of the opportunity to register on our website and provide us with personal information, the data entered into the input fields will be transmitted to the Exolon Group entities responsible for processing the data.
When registering on our website, your IP address and the date and time of registration are saved. The purpose of this is to prevent the misuse of the services.
The registration of the data is required for the provision of content or services. Registered persons may delete or change their saved data at any time. Affected persons may obtain information on their saved personal information at any time.
Our website includes a contact form that can be used to contact us electronically. If you choose this option to contact us, personal information you provide will be saved automatically. Data is saved only for the purpose of processing or contacting the person concerned.
Alternatively, you can also contact us at the provided telephone number or in writing via the provided address.
In some cases, we use specialized service providers to process your data. These providers only process personal information on our behalf, acting strictly in accordance with our instructions and based on relevant agreements for contract data processing.
In some cases, we use specialized service providers to process your data. These providers only process personal information on our behalf, acting strictly in accordance with our instructions and on the basis of corresponding controller-processor-contracts.
In some cases, your data may also be processed in countries outside the European Union (“EU”) or European Economic Area (“EEA”), areas which may have a lower level of data protection than the EU. In such cases, we ensure that a sufficient level of protection for your data is guaranteed through, for example, contractual agreements with our contractors for ensuring they provide a sufficient level of protection for your data, or we ask you for your explicit consent.
We store personal data as long as necessary to carry out a service you have requested or to which you have given your consent, unless we are subject to other legal obligations such as commercial or tax law retention periods or those related to ongoing court proceedings. (Website log files 2 years, contact enquiries-Response Center -6 years)
Data you provide to us is protected using suitable technical and organizational measures, with the objective of securing it against accidental or intentional manipulation, loss, destruction, unauthorized access, or unauthorized disclosure to third parties. Our security measures are continuously reviewed and improved in accordance with technological developments and organizational possibilities.
You have the right to:
You can withdraw your consent to the collection, processing, and use of your personal data at any time, with future effect. For more information, see the individual sections that describe data processing based on your consent.
A written letter sent to the Group Data Privacy Office is sufficient (for address and contact form see below).
We do not knowingly collect personal data of children. Typically, we have no way of knowing how old visitors to our site are. Since it is highly important to us to protect children as they use the internet, we advise all parents and legal guardians to instruct children in a safe and responsible use of the internet. Children should not transmit personal data to Exolon Group without the express consent of their parents or legal guardians.
Exolon Group is responsible for the content of this website.
Rommerskirchener Str. 21
50259 Pulheim, Germany
If you have any questions or suggestions related to data privacy, please contact the Exolon Group Group Data Privacy Office
Ongoing development on the internet requires that we adjust our data privacy declaration from time to time. We reserve the right to make such changes at any time.